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Member Services Representative

Status

Open

End Date

Until Filled

Location

Job Description

Columbia REA, a progressive electric utility serving Walla Walla, Columbia, and Umatilla Counties, is accepting applications for the following position in our Walla Walla office.

The Member Services Representative is responsible for assisting members in person and by telephone, receiving and providing member service information, closing and setting up new accounts, and maintaining related records and files in assigned geographical areas.  The successful applicant will possess excellent communication skills in order to provide information to management and members in the most effective manner that will create goodwill between the Cooperative and its membership. In addition, they will demonstrate a professional attitude, strong oral and written communication skills, pleasant and calm personality, and computer skills in Microsoft Office products including Excel, Word, Outlook and knowledge of customer information software.  Must have organizational skills and ability to analyze and resolve problems.  Bilingual abilities are strongly preferred.

Columbia REA offers an attractive wage and benefit package which includes medical, dental, vision, paid holidays, and retirement and 401K. Salary Range: $45,885-72,144 annually.

Please send a cover letter with a professional resume Columbia REA, Attn:  Human Resources, 2929 Melrose Street, Walla Walla, WA 99362, or email jobs@columbiarea.coop.  Position will remain posted until April 23, 2026 M-F, D-V, EOE.

Notice of Equal Opportunity Employment

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.